Saegis is comprised of a talented team of experienced professionals, with a range of expertise. Our core team includes clinicians, seasoned facilitators and program leads, as well as experts in project management, quality improvement and communications. We can also draw upon a trusted network of subject matter experts, coaches and additional facilitators, across Canada.
- Margaret Hanlon-BellChief Executive Officer
- Dr Fady Balaa, MD, FRCSC, MMEdDirector, High-Risk Specialty Programs
- Lee-Anne KennedyDirector, Saegis Practice Management
- Dr Tom Lloyd, LLM, MB ChB, MD, MRCS, MFFLMDirector, Saegis Safety Institute
She has worked on international teams setting strategy that enabled organizational growth through the provision of products and services that helped to improve the delivery of healthcare. Most recently she was Vice President, Sales and Product Management at Joule Inc. a Canadian Medical Association company. Margaret has sat on Boards of Directors both within healthcare companies and not-for-profit organizations. She currently sits as a Director on the Board of Parkinson Canada.
He received an MD degree from the University of Western Ontario, completed general surgery residency training at The University of Ottawa, and completed fellowship training in hepatobiliary surgery at the University of Pittsburgh Medical Center. With an interest in medical education and medical leadership, Fady completed a Masters degree in Medical Education through the Center for Medical Education at the University of Dundee. He has served as program director for the general surgery residency training program, and as division head of general surgery at The University of Ottawa and The Ottawa Hospital.
She has over 35 years of experience as a healthcare professional, clinical manager, sales and marketing professional and senior business leader. Lee-Anne was the founder and executive officer of a successful healthcare corporation that developed resources, devices and platforms designed to support clinicians and their teams in engaging patients on their journey to health. Lee-Anne is passionate about health and is committed to supporting optimal outcomes every step of the way.
Tom qualified from Leicester University Medical School in the UK and trained in General Surgery, becoming a member of the Royal College of Surgeons of Edinburgh. He also obtained a Doctor of Medicine degree from the University of Leicester as a research fellow. In 2004 he became a medicolegal advisor with the Medical Protection Society in London, UK. In 2008 he obtained a Master in Medical Law and Ethics from DeMontfort University (UK) and became a part time lecturer in medical law at the University. In 2014 he moved to Canada and took on the role of Physician Advisor with the CMPA.
Marketing, Communications & Business Development
- Christina Flavell, MBAMarketing & Communications Lead
- James LaingMarketing Associate
- Brad HarrisonBusiness Development Lead
- Marie-Andrée PoudretteBusiness Development Lead
- Cyndi Elliott Market Development Lead
Christina is bilingual and holds a BA from Dartmouth College and an MBA from McGill University. She joined Saegis with over twenty years of experience in marketing agencies, working with clients across a range of industries.
James graduated with Honours in Advertising and has over 13 years of experience working in both agency and client-side marketing. Most recently James worked for the National Arts Centre.
Brad has over 29 years in medical diagnostics starting as a laboratory technologist within Alberta Health Services working in hospital labs as well as managing cross functional programs for the Edmonton region. He has worked for medical device companies such as Roche Diagnostics, Thermo Fisher Scientific, and Abbott Diagnostics and has experience in customer relations, project and product management, and business development across Canada and internationally.
Combining healthcare and business management higher education, M.-A. is bilingual and has over thirty years of experience in sales, marketing and business development in the healthcare sector working internationally for leading-edge medical, surgical and pharmaceutical corporations.
Cyndi has a Masters Certificate in Healthcare Management and over 15 years’ experience working in Practice Management and operations within the health care field in practice settings, the clinical research environment, CMPA and most recently with support, logistics and implementation of solutions for team-based healthcare practices with Saegis.
- Patricia BouchardAdministrative and Governance Coordinator
- Nelson Jean-François, M. Sc. Program Evaluation and Accreditation Specialist
- Randi PrieurBusiness and Technical Analyst
- Amanda Silverthorn, CPA, CMAFinancial Planning & Reporting Analyst
- Aphra Dashtizadeh, MBA, CPA, CMAFinancial Analyst
- Mariève Vaillancourt, GD. Prog. Eval., M.Ed. Program Evaluation and Accreditation Specialist
She is the assistant to the CEO and COO, and provides administrative support to the Saegis Board of Directors. Patricia is bilingual and has over twenty years of experience in administrative, sales and customer service roles.
A member of American Evaluation Association (AEA) and Canadian Evaluation Society (CES), Nelson holds a bachelor’s in economics and master’s degree in social entrepreneurship. Nelson has over 7 years of experience in Monitoring and Evaluation (M&E) and Result Based Management (RBM) with non-for-profit organizations including CARE, Save the Children and the Canadian Red Cross.
Randi leads Saegis in the areas of information technology, system management, technical support, data governance, business analysis, process improvement, and systems training for staff. Randi is bilingual and has over 6 years of experience working with the CMPA and Saegis.
This includes quarterly reporting and variance analyses, budgeting, forecasting, and preparation and coordination of year-end financial statements, working papers and audit activities, developing product and line of business financial projections and overseeing operational accounting activities performed within the organization. Amanda has over twenty years of financial analysis and cost accounting experience in manufacturing and service organizations. She holds an Honours Bachelor of Commerce from Carleton University and a Chartered Professional Accountant (CPA) designation.
Aphra has over ten years of project accounting and financial analysis experience in aerospace, construction and service organizations. She holds a Master of Business Administration from Wilfrid Laurier University, Honours Bachelor of Commerce from the University of Ottawa and a Chartered Professional Accountant (CPA) designation.
Mariève is bilingual and holds a Master’s in Education and a graduate diploma in program evaluation with over ten years of experience working for a non-profit organization.
Saegis Safety Institute
- Geneviève Caza-CornishProgram Lead, Saegis Safety Institute
- Dr Henriette FortinProgram Development & Facilitation Lead
- Joanne BrowningProgram Coordinator, Saegis Safety Institute
- Sonia LavalléeProgram Coordinator, Saegis Safety Institute
Geneviève is bilingual and has over twenty years of experience in operations and program management in a wide range of organizations including fifteen years working directly with physicians and five years with the CMPA.
Henriette also leads the development, scientific planning and accreditation processes for current and new programs. She graduated from l’École de médecine de l’Université de Sherbrooke and completed her training as a paediatrician at l’Université Laval, in Quebec City. For more than 20 years, she combined her clinical practice as a pediatric hospitalist in Gatineau with various medical leadership and teaching roles including numerous years as Head of the Outaouais paediatric department. She joined Saegis in 2020.
Joanne’s primary role within the Saegis Safety Institute is administration of the MCC 360 program. Joanne has over 20 years of experience supporting physicians and healthcare professionals. Joanne was a medicolegal assistant with the Medical Protection Society in London, UK and then moved to Ottawa in 2014, spending five years with CMPA before joining Saegis.
Sonia’s primary role within the Saegis Safety Institute is the administration of the Clinical Communication Program. Sonia is bilingual and has over 12 years of experience supporting educational programs.
High Risk Specialty Programs
- Erica Battram, RN, MHSM, LSSBBSolutions Manager, High-Risk Specialty Programs
- Kirsten Devenny, RN, MScHQProgram Lead, High-Risk Specialty Programs
Erica is a Registered Nurse and has over two decades of clinical experience in addition to education and quality improvement. She holds a Master of Health Services Management and a certification in Lean Six Sigma Black Belt, among many other educational and professional achievements.
Kirsten is a registered nurse with nineteen years of clinical acute care experience. She joined the CMPA’s Safe Medical Care team in 2009 as a medico-legal researcher. With an interest in healthcare quality and safety, Kirsten holds a Master of Science in Healthcare Quality from Queen’s University.
- Wissam Attieh, MSc, PMPProgram Lead, Practice Management
- Alicia DolorProgram Coordinator, Practice Management (currently on maternity leave)
Wissam holds a Bachelor’s Degree in Electrical Engineering and a Master’s Degree in Biomedical Engineering. Wissam is a Certified Project Manager with fifteen years of experience leading and supporting large scale healthcare projects.
Alicia graduated with Honours in Medical Administration and has over 18 years’ experience in both clinical and hospital environments in Management and Operations, and most recently with the CMPA, Saegis’ parent organization.
General Questions or Inquiries
Please contact us with your questions or inquiries. We will respond within 2 business days.