Saegis is comprised of a team of experienced professionals, with a range of expertise. Our core team includes clinicians, seasoned facilitators and program leads, as well as experts in project management, quality improvement and communications. We can also draw upon a trusted network of subject matter experts and peer coaches, across Canada. To reach us, email

Leadership Team

  • Margaret Hanlon-BellChief Executive Officer

    She has worked on international teams setting strategy that enabled organizational growth through the provision of products and services that helped to improve the delivery of healthcare. Most recently she was Vice President, Sales and Product Management at Joule Inc. a Canadian Medical Association company. Margaret has sat on Boards of Directors both within healthcare companies and not-for-profit organizations. She currently sits as a Director on the Board of Parkinson Canada.

  • Amirah Fayek, CPA, MBA, PMPChief Operating Officer

    Amirah is responsible for the day-to-day operations of Saegis including Finance, Information Technology, Evaluation and Accreditation and Governance. Amirah has over 20 years of experience in private and not-for-profit sectors both in Canada and internationally. Experience in various industries such as biotech, financial services, international development and, most recently, health care has allowed her to bring a wealth of insight from various industries and roles.

  • Dr Fady Balaa, MD, FRCSC, MMEdDirector, High-Risk Specialty Programs

    He received an MD degree from the University of Western Ontario, completed general surgery residency training at The University of Ottawa, and completed fellowship training in hepatobiliary surgery at the University of Pittsburgh Medical Center. With an interest in medical education and medical leadership, Fady completed a Masters degree in Medical Education through the Center for Medical Education at the University of Dundee. He has served as program director for the general surgery residency training program, and as division head of general surgery at The University of Ottawa and The Ottawa Hospital.

  • Lee-Anne KennedyDirector, Saegis Practice Management

    She has over 35 years of experience as a healthcare professional, clinical manager, sales and marketing professional and senior business leader. Lee-Anne was the founder and executive officer of a successful healthcare corporation that developed resources, devices and platforms designed to support clinicians and their teams in engaging patients on their journey to health. Lee-Anne is passionate about health and is committed to supporting optimal outcomes every step of the way.

  • Dr Tom Lloyd, LLM, MB ChB, MD, MRCS, MFFLMDirector, Saegis Safety Institute

    Tom qualified from Leicester University Medical School in the UK and trained in General Surgery, becoming a member of the Royal College of Surgeons of Edinburgh. He also obtained a Doctor of Medicine degree from the University of Leicester as a research fellow. In 2004 he became a medicolegal advisor with the Medical Protection Society in London, UK. In 2008 he obtained a Master in Medical Law and Ethics from DeMontfort University (UK) and became a part time lecturer in medical law at the University. In 2014 he moved to Canada and took on the role of Physician Advisor with the CMPA.

  • Janet StewartDirector, Business Development and Marketing

    Janet is responsible for leadership of strategic marketing and business development, with a focus on increasing access to Saegis’ broad portfolio of programs designed to enhance the performance of healthcare professionals and improve patient safety. Prior to joining Saegis, Janet was Vice President, Johnson & Johnson Medical Products, where she led several business units to successfully deliver patient centred therapeutic solutions in the acute care sector. Janet was recently principal of a healthcare industry consulting firm which specializes in assisting life sciences companies to expand their customer reach and impact. In addition to her work with Saegis, Janet sits on the Board of Directors for Lakeridge Health Foundation, serving as Chair.

Marketing, Communications & Business Development

  • Cyndi Elliott Market Development Lead

    Cyndi has a Masters Certificate in Healthcare Management and over 15 years’ experience working in Practice Management and operations within the health care field in practice settings, the clinical research environment, CMPA and most recently with support, logistics and implementation of solutions for team-based healthcare practices with Saegis.

  • Christina Flavell, MBAMarketing & Communications Lead

    Christina is bilingual and holds a BA from Dartmouth College and an MBA from McGill University. She joined Saegis with over twenty years of experience in marketing agencies, working with clients across a range of industries.

  • James LaingMarketing Associate

    James graduated with Honours in Advertising and has over 13 years of experience working in both agency and client-side marketing. Most recently James worked for the National Arts Centre.

  • Brad HarrisonBusiness Development Lead

    Brad has over 29 years in medical diagnostics starting as a laboratory technologist within Alberta Health Services working in hospital labs as well as managing cross functional programs for the Edmonton region.  He has worked for medical device companies such as Roche Diagnostics, Thermo Fisher Scientific, and Abbott Diagnostics and has experience in customer relations, project and product management, and business development across Canada and internationally.

  • Marie-Andrée PoudretteBusiness Development Lead

    Combining healthcare and business management higher education, M.-A. is bilingual and has over thirty years of experience in sales, marketing and business development in the healthcare sector working internationally for leading-edge medical, surgical and pharmaceutical corporations.

Corporate Services

  • Patricia BouchardAdministrative and Governance Coordinator

    She is the assistant to the CEO and COO, and provides administrative support to the Saegis Board of Directors. Patricia is bilingual and has over twenty years of experience in administrative, sales and customer service roles.

  • Randi PrieurBusiness and Technical Analyst

    Randi leads Saegis in the areas of information technology, system management, technical support, data governance, business analysis, process improvement, and systems training for staff. Randi is bilingual and has over 6 years of experience working with the CMPA and Saegis.

  • Amanda Silverthorn, CPA, CMAFinancial Planning & Reporting Analyst

    This includes quarterly reporting and variance analyses, budgeting, forecasting, and preparation and coordination of year-end financial statements, working papers and audit activities, developing product and line of business financial projections and overseeing operational accounting activities performed within the organization. Amanda has over twenty years of financial analysis and cost accounting experience in manufacturing and service organizations. She holds an Honours Bachelor of Commerce from Carleton University and a Chartered Professional Accountant (CPA) designation.

  • Mariève Vaillancourt, GD. Prog. Eval., M.Ed. Program Evaluation and Accreditation Lead

    Mariève is bilingual and holds a Master’s in Education and a graduate diploma in program evaluation with over ten years of experience working for a non-profit organization.

  • Lana CoyneEvaluation and Accreditation Coordinator

    Lana has over 13 years experience working in the HealthCare/Non-Profit industry coordinating projects, conference and event planning and supporting evaluation and accreditation processes within various programs and events.

Saegis Safety Institute

  • Geneviève Caza-CornishProgram Lead, Saegis Safety Institute

    Geneviève is bilingual and has over twenty years of experience in operations and program management in a wide range of organizations including fifteen years working directly with physicians and five years with the CMPA.

  • Dr Henriette FortinProgram Development & Facilitation Lead

    Henriette also leads the development, scientific planning and accreditation processes for current and new programs. She graduated from l’École de médecine de l’Université de Sherbrooke and completed her training as a paediatrician at l’Université Laval, in Quebec City. For more than 20 years, she combined her clinical practice as a pediatric hospitalist in Gatineau with various medical leadership and teaching roles including numerous years as Head of the Outaouais paediatric department. She joined Saegis in 2020.

  • Erica Battram, RN, MHSM, LSSBBSolutions Manager

    Erica is a Registered Nurse and has over two decades of clinical experience in addition to education and quality improvement. She holds a Master of Health Services Management and a certification in Lean Six Sigma Black Belt, among many other educational and professional achievements.

  • Joanne BrowningProgram Coordinator, Saegis Safety Institute

    Joanne’s primary role within the Saegis Safety Institute is administration of the MCC 360 program. Joanne has over 20 years of experience supporting physicians and healthcare professionals. Joanne was a medicolegal assistant with the Medical Protection Society in London, UK and then moved to Ottawa in 2014, spending five years with CMPA before joining Saegis.

  • Sonia LavalléeProgram Coordinator, Saegis Safety Institute

    Sonia’s primary role within the Saegis Safety Institute is the administration of the Clinical Communication Program. Sonia is bilingual and has over 12 years of experience supporting educational programs.

High Risk Specialty Programs

  • Kirsten Devenny, RN, MScHQProgram Lead, High-Risk Specialty Programs

    Kirsten is a registered nurse with nineteen years of clinical acute care experience. She joined the CMPA’s Safe Medical Care team in 2009 as a medico-legal researcher. With an interest in healthcare quality and safety, Kirsten holds a Master of Science in Healthcare Quality from Queen’s University.

  • Hayat GhazalProject Coordinator

    She holds a Master’s degree in Sociology. In March 2021, she joined the High-Risk Specialty Program at SAEGIS in the role of a Project Coordinator.

Practice Management

  • Wissam Attieh, MSc, PMPProgram Lead, Practice Management

    Wissam holds a Bachelor’s Degree in Electrical Engineering and a Master’s Degree in Biomedical Engineering. Wissam is a Certified Project Manager with fifteen years of experience leading and supporting large scale healthcare projects.

  • Joanne SmithProgram Coordinator, Practice Management

    Joanne has over 18 years of experience providing policy and project support within the federal government and the private sector. She is Indigenous and holds a Bachelor of Arts with Honours and a Master’s Certificate in Project Management and recently joined Saegis in December 2020 to provide support in the administration of the Saegis Shield program.

  • Alicia DolorProgram Coordinator, Practice Management (currently on maternity leave)

    Alicia graduated with Honours in Medical Administration and has over 18 years’ experience in both clinical and hospital environments in Management and Operations, and most recently with the CMPA, Saegis’ parent organization.

General Questions or Inquiries

Please contact us with your questions or inquiries. We will respond within 2 business days.