NEWS AND ENEWSLETTER
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To blame is human. When things don’t go as expected and a patient experiences harm from healthcare or the progression of their disease, uncertainty, personal biases, and the fear of repercussions can make it difficult for team members to share accountability and handle the situation effectively. Concerns surrounding blame also represent a significant barrier to appropriately disclosing unexpected outcomes.
The Clinical Communication Program (CCP) is a highly intensive, 6-month interpersonal skills training program which greatly enhances doctor-patient communication and reduces the risk of litigation or complaint.
On August 24, we are thrilled to have reached our first anniversary. It's been a year of hard work and tremendous progress for our team.
The Board of Directors of Saegis, a provider of Canadian healthcare safety and practice management solutions, announced today that Dave Rylett has been appointed CEO, effective March 26.
Saegis has partnered with American firm Outcome Engenuity, creators of the Just Culture model, to offer hospitals and healthcare leaders a new approach to organizational improvement.
So, what really is just culture? This article demystifies the concept, and further explains how it could benefit patient safety in Canada.
In this article, we collaborated with the Medical Council of Canada to outline the concept of Multi-Source Feedback and the many ways in which it can positively impact physicians’ performance and benefit the broader medical community.
In this article we explore the issue of unprofessional behaviour in healthcare, and the type of support and resources that can engender positive change.
Canadian healthcare professionals, researchers and educators are making efforts to tackle this challenge through educational programs that help physicians navigate the complexities of opioid prescribing and reduce the risk of misuse and addiction.
On November 20 and 21, 2017, Saegis conducted a pilot of its "Strategies for Managing Unprofessional Behaviour" program in partnership with a prominent Ontario hospital, and the feedback has exceeded our expectations.
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