Target Learner

All Healthcare Professionals, Healthcare Teams, Physicians

Delivery Mode


Available for team bookings:

Inquire about team booking

Available for individuals:

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Cost for Individual Registration


Upcoming sessions

  • We’re sorry, no sessions for individual registration are currently scheduled

CPD Credits Earned

College of Family Physicians of Canada: Earn up to 36 certified Mainpro+ credits
Royal College of Physicians and Surgeons of Canada: Earn up to 36 MOC credits in total
Fédération des médecins omnipraticiens du Québec: 12 heures de formation reconnues

About the Effective Team Interactions online program

This workshop-style online program provides practical strategies for effectively interacting with colleagues in a team environment. Participants will be equipped with skills that ensure clearer communication between healthcare colleagues, reduce risk and lead to improved patient safety.

Strengths of the Program
  • Developed in partnership with the CMPA, this program leverages the CMPA’s breadth of knowledge and understanding of physicians’ needs and healthcare safety issues
  • Taught by experienced faculty
  • Evidence-based
  • Highly interactive and practical
Topics Covered
  • Team communication in the context of safe patient care
  • The concept of psychological safety allowing team members to raise concerns
  • Active listening and assertive communication skills
  • Situational awareness

Seven hours. Currently offered online as three 2-hour online sessions and one 1-hour session delivered over the course of four weeks.

Learning Objectives

Upon completion of this program, participants will be able to:

  • Explain how the attributes of effective teams contribute to reliable patient outcomes
  • Demonstrate communication strategies that support effective team functioning
  • Identify opportunities for teams to implement psychological safety
  • Demonstrate effective use of one structured communication tool to accurately, clearly, and efficiently share information within a healthcare team
  • Demonstrate assertive communication approaches for addressing a healthcare-related safety concern
  • Develop a clear and actionable change plan to improve team communication
System Requirements

In addition to this virtual open enrollment workshop, Saegis can offer an on-site Effective Team Interactions course that specifically meets your organization’s needs.

If you think your leadership team could benefit from this program, please email us at info@saegissolutions.ca or call us at 1-833-435-9979 for more information about customized sessions.


College of Family Physicians of Canada
Earn up to 36 certified Mainpro+ credits

This 3-credit-per-hour Group Learning program has been certified by the College of Family Physicians of Canada for up to 36 Mainpro+ credits.

Royal College of Physicians and Surgeons of Canada
Earn up to 36 MOC credits in total

This activity is an Accredited Simulation Activity (Section 3) as defined by the Maintenance of Certification Program of the Royal College of Physicians and Surgeons of Canada, and approved by CMPA. You may claim a maximum of 12 hour (credits are automatically calculated).

Fédération des médecins omnipraticiens du Québec

Ce programme se qualifie pour une demande d’accréditation à la FMOQ pour 12 heures de formation reconnues.

This program was co-developed with the CMPA and was planned to achieve scientific integrity, objectivity and balance.

General Questions or Inquiries

Please contact us with your questions or inquiries. We will respond within 2 business days.