Overview

Target Learner

All Healthcare Professionals, Healthcare Teams, Physicians

Delivery Mode

Online

Available for individuals:

Register now

Available for team bookings:

Book a session

CPD Credits Earned

College of Family Physicians of Canada
19 Mainpro+ credits (Group Learning)

Royal College of Physicians and Surgeons of Canada
10 MOC credits (5.5 credits Section 1 and 4.5 credits Section 3)

Upcoming sessions

  • Jan 28 & Feb 4, 11, 18, 2021 7:00 pm to 9:00 pm EST
    Online

Cost for Individual Registration

$650.00

About the Effective Team Interactions online program

This workshop-style online program provides practical strategies for effectively interacting with colleagues in a team environment. Participants will be equipped with skills that ensure clearer communication between healthcare colleagues, reduce risk and lead to improved patient safety.

Strengths of the Program
  • Developed in partnership with the CMPA, this program leverages the CMPA’s breadth of knowledge and understanding of physicians’ needs and healthcare safety issues
  • Taught by experienced faculty
  • Evidence-based
  • Highly interactive and practical
Topics Covered
  • Team communication in the context of safe patient care
  • The concept of psychological safety allowing team members to raise concerns
  • Active listening and assertive communication skills
  • Situational awareness
Duration

Seven hours. Currently offered online as three 2-hour online sessions and one 1-hour session delivered over the course of four weeks.

Learning Objectives
  • Explain how the attributes of effective teams contribute to reliable patient outcomes
  • Demonstrate communication strategies that support effective team functioning
  • Identify opportunities for teams to implement psychological safety
  • Demonstrate effective use of one structured communication tool to accurately, clearly, and efficiently share information within a healthcare team
  • Demonstrate assertive communication approaches for addressing a healthcare-related safety concern
  • Develop a clear and actionable change plan to improve team communication
System Requirements

In addition to this virtual open enrollment workshop, Saegis can offer an on-site Effective Team Interactions course that specifically meets your organization’s needs.

If you think your leadership team could benefit from this program, please email us at info@saegissolutions.ca or call us at 1-833-435-9979 for more information about customized sessions.

Additional Resources


General Questions or Inquiries

Please contact us with your questions or inquiries. We will respond within 2 business days.