Target Learner

All Healthcare Professionals, Healthcare Teams, Physicians

Delivery Mode


Available for individuals:

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Available for team bookings:

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Upcoming sessions

  • May 18, 25 and June 1 & 8, 2021 from 6:00 pm to 8:00 pm ET
    Online[FULL] – Join Wait List
  • June 7, 14, 21 & 28 2021 from 6:00 pm to 8:00 pm ET
    Online – French
  • June 16, 23, 30 and July 7, 2021 from 7:00 pm to 9:00 pm ET
    Online – English
  • August 5, 12, 19 & 26 from 4:00 pm to 6:00 pm ET
    Online – French

Cost for Individual Registration


CPD Credits Earned

College of Family Physicians of Canada: 19 Mainpro+ credits (Group Learning)

Royal College of Physicians and Surgeons of Canada: 10 MOC credits (5.5 credits Section 1 and 4.5 credits Section 3)

About the Effective Team Interactions online program

This workshop-style online program provides practical strategies for effectively interacting with colleagues in a team environment. Participants will be equipped with skills that ensure clearer communication between healthcare colleagues, reduce risk and lead to improved patient safety.

Strengths of the Program
  • Developed in partnership with the CMPA, this program leverages the CMPA’s breadth of knowledge and understanding of physicians’ needs and healthcare safety issues
  • Taught by experienced faculty
  • Evidence-based
  • Highly interactive and practical
Topics Covered
  • Team communication in the context of safe patient care
  • The concept of psychological safety allowing team members to raise concerns
  • Active listening and assertive communication skills
  • Situational awareness

Seven hours. Currently offered online as three 2-hour online sessions and one 1-hour session delivered over the course of four weeks.

Learning Objectives
  • Explain how the attributes of effective teams contribute to reliable patient outcomes
  • Demonstrate communication strategies that support effective team functioning
  • Identify opportunities for teams to implement psychological safety
  • Demonstrate effective use of one structured communication tool to accurately, clearly, and efficiently share information within a healthcare team
  • Demonstrate assertive communication approaches for addressing a healthcare-related safety concern
  • Develop a clear and actionable change plan to improve team communication
System Requirements

In addition to this virtual open enrollment workshop, Saegis can offer an on-site Effective Team Interactions course that specifically meets your organization’s needs.

If you think your leadership team could benefit from this program, please email us at info@saegissolutions.ca or call us at 1-833-435-9979 for more information about customized sessions.

Additional Resources

General Questions or Inquiries

Please contact us with your questions or inquiries. We will respond within 2 business days.