Target Learner

All Healthcare Professionals, Healthcare Teams, Leaders, Physicians

Delivery Mode


Available for individuals:

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Available for team bookings:

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CPD Credits Earned

College of Family Physicians of Canada: 28 Mainpro+ credits (Group Learning)

Royal College of Physicians and Surgeons of Canada: 23.5 MOC credits in total (7.0 credits Section 1 and 16.5 credits Section 3)

Upcoming sessions

  • Wednesdays Jan 13, 20, 27 and Feb 3, 10 & 17, 2021 7:00 pm to 9:00 pm ET
  • Tuesdays Feb 2, 9, 16, 23 & March 2 & 9, 2021 from 6:00 pm to 8:00 pm ET

Cost for Individual Registration


About the Just Culture In Healthcare Certification Course – online program

Just Culture allows healthcare professionals to feel safe to report openly about errors and near misses. Participants learn how to apply the Just Culture Algorithm, to reinforce Just Culture principles and to create a culture of learning that sustainably reduces risk and improves patient safety.

Through this accredited program,  physicians and healthcare professionals will learn how to reinforce behaviour that supports the organization’s values. Applying just culture principles will also improve systems, reduce negative outcomes and improve team morale. 

“This course was excellent for anyone who is considering a leadership position… If implemented in your organization it could have a very positive impact on sense of fairness and accountability. I would strongly recommend this course.”

Orthopedic surgeon, Ontario (June 2020)

Just Culture principles and the Just Culture Algorithm provide a consistent and constructive way of looking at accountability in healthcare.

Learn more in this brief video featuring Saegis Safety Institute Director and program facilitator, Dr. Tom Lloyd.

Just Culture in Healthcare

Saegis offers this program in partnership with The Just Culture Company, the company that developed the Just Culture model. The course provides participants with access to online resources and tools that allow for ongoing and cost-effective implementation of the program’s foundational elements.

Participants will learn how to use the Just Culture Algorithm™ – a tool grounded in systems engineering, human factors and law. Leaders can use this tool to reinforce behaviour that improves systems and reduces negative outcomes, with the goal of improving patient safety.

Strengths of the Program
  • Reduce adverse events
  • Improve systems
  • Improve operational reliability
  • Improve team morale
Topics Covered
  • The history of our social trend toward a more punitive, yet unaccountable culture.
  • The notions of duty, breach, and consequence as applied to inescapably fallible
    human beings.
  • The scientific, legal, and social basis for a more just culture.
  • The design of the Just Culture Algorithm™.
  • How to become a role model, mentor, and coach to your employees.

Six 2-hour sessions facilitated via videoconference, 2.5 hours of pre-work, assignments and a 1.5 hour online certification exam and ongoing opportunities to learn through a range of online resources. 

Learning Objectives

  • Explain the impact of accountability and justice in a learning culture.
  • Identify the role of an organization’s mission and values in building a just culture.
  • Explain and be able to mitigate judgement biases.
  • Identify three system strategies to manage risk.
  • Manage five core behaviours affecting risk.
  • Perform a causal evaluation of an event.
  • Utilize the Just Culture Algorithm™ .
  • Explore how to implement a just culture.

Materials Provided Include:

  • The Just Culture Algorithm™ v4.0
  • Two-Year Subscription to the online Just Culture Assessment Tool
System Requirements
  • An internet connection – broadband wired or wireless (3G or 4G/LTE)
  • Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth
  • A webcam or HD webcam – built-in or USB plug-in
  • Or, an HD cam or HD camcorder with video capture card

For more information on system requirements, please visit: https://support.zoom.us/hc/en-us/articles/201362023-System-Requirements-for-PC-Mac-and-Linux

In addition to this Just Culture in Healthcare Certification Course, Saegis can offer a more comprehensive, on-site Just Culture program that specifically meets your organization’s needs. For more information about customized sessions, please email us at info@saegissolutions.ca or call us at 1-833-435-9979.

Additional Resources

General Questions or Inquiries

Please contact us with your questions or inquiries. We will respond within 2 business days.