>

Communication Skills

Effective communication is recognized as one of the most important contributors to patient safety.

Successful interpersonal interactions not only result in a range of positive outcomes for both patients and healthcare professionals, but also reduce medical-legal risk.

Clinical Communication Program – In-Person

An intensive and comprehensive three-day course designed specifically for physicians who want to reduce the risk of complaints and improve safety in their practices.

Learn More

Effective Team Interactions – Online

This workshop-style online program provides practical strategies for effectively communicating with healthcare colleagues, in order to reduce risk and improve patient safety.

Learn More

Strategies for Managing Unprofessional Behaviour – Online

This interactive workshop helps healthcare leaders recognize and manage unprofessional behaviour in their teams. This training will equip you with the strategies, knowledge, and skills to effectively address behavioural challenges.

Learn More

Communicating Unexpected Outcomes – Leader Masterclass – Online

This program is design to improve the skills of healthcare leaders in supporting their teams of physicians, nurses and other healthcare professionals in disclosing clinical errors with honesty, empathy and respect.

Learn More

Communicating Unexpected Outcomes – Clinician Masterclass – Online

The Communicating Unexpected Outcomes - Clinician Masterclass is a half-day workshop designed to improve transparency with patients and families after unexpected clinical outcomes.

Learn More


General Questions or Inquiries

Please contact us with your questions or inquiries. We will respond within 2 business days.