THIS PROGRAM IS CURRENTLY ON HOLD DUE TO COVID-19

The Effective Team Interactions course will enable more effective and safer interactions between healthcare colleagues, through enhanced communications strategies and skills.

This program is for: Physicians, Residents and Healthcare Professionals

To register, click here

Benefits of the program:

• Developed in partnership with the CMPA, this program leverages the CMPA’s breadth of knowledge and understanding of physicians’ needs and healthcare safety issues
• Taught by experienced faculty
• Evidence-based and highly practical

Topics to be covered:

• Team communication in the context of safe patient care
• The concept of psychological safety allowing team members to raise concerns
• Active listening and assertive communication skills

Learning Objectives:

• Explain how the attributes of effective teams contribute to reliable patient outcomes
• Demonstrate communication strategies that support effective team functioning
• Identify opportunities for teams to implement psychological safety
• Demonstrate effective use of one structured communication tool to accurately, clearly, and efficiently share information within a healthcare team
• Demonstrate assertive communication approaches for addressing a healthcare-related safety concern

Duration: 1 day (8:30 am - 4:30 pm)

Cost: $699.00

(A reduced price is available for Residents, please email us at [email protected] or call us at 1-833-435-9979 for further details).

See Accreditation Details for this Program