Programs for Healthcare Institutions

The Saegis Safety Institute delivers highly effective and targeted programs to address specific challenges, improving patient safety and providing long-term return on investment. Our differentiated and sustainable programs are designed specifically to address the clinical, organizational, cultural and procedural challenges facing health authorities, hospitals and other institutions. 

The Organizational improvement series:

Just Culture Certification Course

A just culture is a system of justice that takes into account both socio-technical system design and human factors. This innovative professional development program will help healthcare institutions adopt a culture of learning that can improve patient safety. Leaders will learn how to reinforce behaviour that supports and protects the organization’s values, and to improve systems, reduce negative outcomes and improve team morale. The course provides participants with access to online resources and tools that allow for ongoing and cost-effective implementation of the program’s foundational elements. For additional details, including upcoming session dates, visit the program details page. We also invite you to view this brief video about the concept of Just Culture. To book a customized, on-site Just Culture program that specifically meets your organization’s needs, please email us at or call us at 1-833-435-9979

Strategies for Managing Unprofessional Behaviour

This comprehensive program for leaders assists them in recognizing and addressing unprofessional behaviour within their healthcare institutions. Our program equips participants with strategies, knowledge and skills to manage behavioural challenges within their healthcare teams and establish an effective institutional culture to underpin this knowledge. Additional details including specific topics, benefits and learning objectives can be found on the program details page. If you think your leadership team could benefit from this program, please email us at or call us at 1-833-435-9979. This event is an Accredited Group Learning Activity (section 1) as defined by the Royal College of Physicians and Surgeons of Canada, and approved by the Canadian Medical Protective Association for up to 10 MOC credits.

Communicating Unexpected Outcomes

Communicating Unexpected Outcomes is a half-day workshop designed to improve transparency with patients and families after unexpected clinical outcomes. Offered on-site at healthcare institutions, the program will enhance the communication skills of individual providers, healthcare teams and organizations for discussing unexpected outcomes to patients with honesty, empathy and respect. Additional details can be found on the program details page. To book an on-site Communicating Unexpected Outcomes session for your organization, please email us at or call us at 1-833-435-9979.

Programs for Physicians and Healthcare professionals

Saegis also offers Programs for Physicians and Healthcare Professionals. Individuals can register for an open session or a customized session can be designed for healthcare teams on-site at hospitals and healthcare institutions. Click on the program name below for more information:

Successful Patient Interactions
Effective Team Interactions 
Safer Opioid Prescribing Skills 
Clinical Communication Program 


To Register or Book a Session

  • For individual registrations, click on the program name above, and scroll down to the REGISTER link on the Program Details page.  
  • For team sessions, contact us at 1-833-435-9979 to book a program specifically for your institution

For GENERAL questions or inquiries

If you have a question or inquiry about Saegis, please do not hesitate to contact us.

 We will respond to you within 2 business days.