Tara Garcia, CPA, CA, CFA
Chief Operating Officer
As the Chief Operating Officer of Saegis, Tara is responsible for planning and directing all aspects of the organization’s operational policies, objectives, and initiatives, and is also its senior financial officer. Tara started working at the CMPA in 2012 as the Director of Business Strategy and previously held roles with KPMG, Pepsi-Cola Canada and Canada Post. She holds an Honours Bachelor of Business Administration from Wilfrid Laurier University, is a Chartered Professional Accountant and holds a Chartered Financial Analyst (CFA) designation.
Dr Tom Lloyd, LLM, MB ChB, MD, MRCS, MFFLM
Director, Saegis Safety Institute
As Director of the Saegis Safety Institute, Tom is responsible for the planning and direction of programs for physicians, healthcare professionals and institutions. Tom qualified from Leicester University Medical School in the UK and trained in General Surgery, becoming a member of the Royal College of Surgeons of Edinburgh. He also obtained a Doctor of Medicine degree from the University of Leicester as a research fellow. In 2004 he became a medicolegal advisor with the Medical Protection Society in London, UK. In 2008 he obtained a Master in Medical Law and Ethics from DeMontfort University (UK) and became a part time lecturer in medical law at the University. In 2014 he moved to Canada and took on the role of Physician Advisor with the CMPA.
Liz Jackson, BScN, MA, LSSBB
Director, Practice Management
As Director, Saegis Practice Management, Liz is responsible for the planning and direction of in-depth solutions for team-based healthcare practices to optimize efficiency and reduce risk. Liz received her BScN from the University of Toronto and holds a Masters of Arts (Public Administration) from Carleton University. She has a keen understanding of the unique needs of team based practices gained from her work as a quality improvement coach and practice facilitator with the Quality Improvement and Innovation Partnership, Health Quality Ontario and most recently with Practice Excellence, a primary care quality improvement practice facilitation program which she developed. She also brings expertise in program evaluation and holds a Lean Six Sigma Black Belt.
Program Lead, Saegis Safety Institute
As Program Lead, Geneviève is responsible for the implementation, management, logistics and support of the full line of programs and services provided by the Saegis Safety Institute. Genevieve is bilingual and has over twenty years of experience in operations and program management in a wide range of organizations including fifteen years working directly with physicians and five years with the CMPA.
Christina Flavell, MBA
As our Marketing Specialist, Christina is responsible for all strategic marketing planning and oversees all Saegis marketing and communication activities. Christina is bilingual and holds a BA from Dartmouth College and an MBA from McGill University. She has over twenty years of experience in her field, across a range of industries.
Program Lead, Practice Management
As our Practice Management Program Lead, Celine is responsible for support, logistics and implementation of solutions for team-based healthcare practices. Celine is bilingual and has a Management Certificate from Carleton University. She has experience in office administration, project administration, and communications. She has over 18 years of customer service experience, 12 of which were as supervisor of a CMPA contact centre.
As our Administrative Coordinator, Randi is responsible for general administrative support, operational accounting, and coordination of daily operational requirements. She is the assistant to the CEO and COO, and provides administrative support to the Saegis Board of Directors. Randi is bilingual and has over ten years of experience in administrative and operational support roles.
Mariève Vaillancourt, GD. Prog.Eval., M.Ed.
Program Evaluation and Accreditation Specialist, Saegis Safety Institute
As our Program Evaluation and Accreditation Specialist, Mariève is responsible for implementing a robust evaluation and quality assurance process for safety programs and services. Mariève is bilingual and holds a Master’s in Education and a graduate diploma in program evaluation with over ten years of experience working for a non-profit organization.
Business Strategy Analyst
As our Business Strategy Analyst, Karilee is responsible for strategic, business and operational planning. Understanding market and customer needs are key parts of Karilee’s role as are articulating Saegis’ goals and measuring and monitoring the organization’s success. She also works with the Saegis team to help identify and prioritize new Saegis products and services.
Program Lead, Practice Management (currently on maternity leave)
As our Practice Management Program Lead, Cyndi is responsible for support, logistics and implementation of solutions for team-based healthcare practices. Cyndi has a Masters Certificate in Healthcare Management and over 14 years’ experience working in practice Management and operations within the health care field in practice settings, the clinical research environment and most recently with the CMPA.