Courses Transitioned to the CMPA

Clinical Communication Program

An intensive, interpersonal skills training program designed to enhance patient-physician communication and create significant behavioral change to improve performance.

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Effective Team Interactions

Intended to equip participants with skills that ensure clearer interactions between healthcare colleagues to reduce risk and improve patient safety.

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Successful Patient Interactions

Designed to equip physicians with practical tools to improve clinical communication skills and enhance patient safety.

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Just Culture

An in-depth program designed to help physicians and healthcare professionals to reinforce Just Culture principles, and to create a culture of learning that considerably reduces risk and improves patient safety.

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Strategies for Managing Unprofessional Behaviour

A comprehensive program that supports healthcare managers and leaders to develop skills to manage behavioural challenges within their teams.

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Program transitioned to eHealth Centre of Excellence

Saegis Shield, cybersecurity and privacy eLearning program

Saegis Shield has been transitioned to the eHealth Centre of Excellence, and they will be offering a similar program in the near future.

If you are a former user of Saegis Shield that would like to continue learning with the eHealth Centre of Excellence, please sign up on their website here. If you have questions, please email

About Saegis

Saegis was a provider of professional development programs and practice management services for Canadian physicians, healthcare professionals, teams, hospitals and clinics. Their high quality, specialized workshops, safety initiatives and cybersecurity training were designed to reduce risk and improve safety in healthcare.

A Member of the CMPA Family

Saegis was a wholly-owned subsidiary of the Canadian Medical Protective Association (CMPA). The CMPA’s mission is to protect the professional integrity of physicians and promote safe medical care in Canada.

The CMPA family of organizations offered a continuum of services, resources and solutions to Canadian physicians as well as institutions and other healthcare professionals. While the CMPA continued to deliver the same medical legal and risk reduction services that members’ value (and were part of annual membership fees), Saegis complemented existing CMPA offerings by providing new and extended services that meet the changing needs of Canadian physicians and other customers in the healthcare sector.

As a member of the CMPA family, Saegis was uniquely positioned to address the challenges in today’s healthcare environment. Physicians, healthcare professionals, hospitals and team-based practices could trust that Saegis programs and services would meet the high standards set by the CMPA. 

Why Was Saegis Created?

Since 1901, the CMPA has provided the medical liability protection that enables physicians to practice confidently and make decisions that result in better patient care. The CMPA is an essential component of the Canadian healthcare system, and Saegis contributed to the CMPA’s overarching goal of promoting safe medical care. The creation of Saegis allowed the CMPA family of organizations to extend the spectrum of services offered to meet the evolving needs of physicians and the broader healthcare system. Saegis was established by the CMPA in 2017. Learn more about the CMPA at