Programs for Teams and Healthcare Institutions

The Saegis Safety Institute delivers highly effective and targeted programs that address the clinical, organizational, cultural and procedural challenges facing healthcare teams, health authorities, hospitals and other institutions.  Let us customize one of our programs to directly meet your needs.

Saegis Feedback and Coaching Training Program for MCC 360
This program is offered to hospitals and other healthcare institutions. Saegis facilitators will train internal team members to become coaches to physicians who participate in the MCC 360, a multi-source feedback assessment tool, provided by the Medical Council of Canada. Once trained by Saegis' facilitators, these coaches can help physicians more effectively interpret the MCC 360 feedback and determine an action plan to positively move forward.
Just Culture
A just culture is a system of justice that takes into account both socio-technical system design and human factors. Our Just Culture programs will help healthcare institutions adopt a culture of learning that can improve patient safety. Leaders will learn how to reinforce behaviour that supports and protects the organization’s values, and to improve systems, reduce negative outcomes and improve team morale. The course provides participants with access to online resources and tools that allow for ongoing and cost-effective implementation of the program’s foundational elements.
Strategies for Managing Unprofessional Behaviour
This comprehensive program for leaders assists them in recognizing and addressing unprofessional behaviour within their healthcare institutions. Our program equips participants with strategies, knowledge and skills to manage behavioural challenges within their healthcare teams and establish an effective institutional culture to underpin this knowledge. 
Safer Opioid Prescribing
This program is available to groups as well as individual prescribers. Group education in opioid prescribing and management fosters a more supportive working environment and a community of learning, with groups sharing common strategies, language, and best practices to tackle this critical issue.
Communicating Unexpected Outcomes - Clinician Masterclass
Communicating Unexpected Outcomes - Clinician Masterclass is a half-day workshop designed to improve transparency with patients and families after unexpected clinical outcomes. Offered on-site at healthcare institutions, the program will enhance the communication skills of individual providers, healthcare teams and organizations for discussing unexpected outcomes to patients with honesty, empathy and respect.
Communicating Unexpected Outcomes - Leader Masterclass
The Communicating Unexpected Outcomes - Leader Masterclass is a half-day workshop, offered on-site in healthcare institutions, that will improve the skills of healthcare leaders to better support their teams of physicians, nurses and other healthcare professionals in disclosing clinical errors with honesty, empathy and respect. Prerequisite: Communicating Unexpected Outcomes - Clinician Masterclass.
SafeOR leverages intra-operative data and insights from the OR Black Box®, engineered by Surgical Safety Technologies (SST), to deliver customized education and quality improvement solutions for OR teams.

Other Programs

Saegis also offers Programs for Physicians and Healthcare Professionals. Individuals can register for an open enrollment session via the Scheduled Programs page, or a customized session can be designed for healthcare teams at hospitals and healthcare institutions. Click on the program name below for more information:

To Register or Book a Session

  • For individual registrations, click on the program name above, and scroll down to the REGISTER link.  You can also skim through all upcoming sessions on the Scheduled Programs page.
  • For customized team sessions, contact us at 1-833-435-9979 or to book a program specifically for your institution.

For general questions or inquiries

Questions or an inquiry about Saegis? Feel free to contact us. We respond within 2 business days.