Saegis’ virtual Effective Team Interactions course will enhance communication strategies and skills to cultivate a team environment that encourages questions and learning from mistakes and enable more effective and safer interactions between healthcare colleagues. It offers the same interactive content as our in-person course.

This program is for: Physicians, Residents and Healthcare Professionals

To register, click here

Benefits of the program:

• Developed in partnership with the CMPA, this program leverages the CMPA’s breadth of knowledge and understanding of physicians’ needs and healthcare safety issues
• Taught by experienced faculty
• Evidence-based
• Highly interactive and practical

Topics to be covered:

• Team communication in the context of safe patient care
• The concept of psychological safety allowing team members to raise concerns
• Active listening and assertive communication skills
• Situational awareness

Learning Objectives:

• Explain how the attributes of effective teams contribute to reliable patient outcomes
• Demonstrate communication strategies that support effective team functioning
• Identify opportunities for teams to implement psychological safety
• Demonstrate effective use of one structured communication tool to accurately, clearly, and efficiently share information within a healthcare team
• Demonstrate assertive communication approaches for addressing a healthcare-related safety concern
• Develop a clear and actionable change plan to improve team communication

Duration: Three 2-hour online sessions and one 1-hour session to present an individual action plan (over the course of 4 weeks)

System requirements:

• An internet connection - broadband wired or wireless (3G or 4G/LTE)
• Speakers and a microphone - built-in or USB plug-in or wireless Bluetooth
• A webcam or HD webcam - built-in or USB plug-in
• Or, a HD cam or HD camcorder with video capture card

For more information on system requirements please visit: https://support.zoom.us/hc/en-us/articles/201362023-System-Requirements-for-PC-Mac-and-Linux

Cost: $650.00

In addition to this virtual open enrollment workshop, Saegis can offer an on-site Effective Team Interactions course that specifically meets your organization's needs. If you think your team could benefit from this program, please email us at [email protected] or call us at 1-833-435-9979 for more information about customized sessions.

See Accreditation Details for this Program